We would really appreciate if you’d send them back as quickly as possible but you do have up to 14 days from the delivery date to return unsuitable items and up to 7 days from the delivery date for sale items – now that doesn’t mean you’ve to leave it to the last minute, if it’s past the deadline we can’t offer a refund and we hate to disappoint! Please return everything in the original packaging. Items must be unworn, unwashed with the tags attached. Some items (such as underwear/ swimwear, types of jewellery) may not be returnable for hygiene reasons.
Extended Returns During COVID-19 Pandemic
Shop with confidence with all orders now allowing extended returns for 28 days. Please note during this time we are experiencing delays in processing returns. Therefore It may take slightly longer to process your refund. We fully appreciate your patience. If you have not received an email after 30 working days confirming your refund please get in touch.